InvisaClaim LLC
TERMS OF USE
Effective
Date: March 17, 2026
These Terms of Use ("Terms") govern your access to and use of the services provided by InvisaClaim LLC ("InvisaClaim," "we," "us," or "our"), including our website at www.invisaclaim.com, the application at app.invisaclaim.com, and any related tools, features, or content (collectively, the "Services").
BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MUST NOT ACCESS OR USE THE SERVICES.
Acceptance of Terms These Terms form a legally binding agreement between you and InvisaClaim LLC, a Florida limited liability company. If you access or use the Services on behalf of a company, organization, or other entity ("Entity"), you represent and warrant that you have full legal authority to bind that Entity to these Terms, and "you" includes both you and the Entity.
Description of Services InvisaClaim provides AI-powered tools for healthcare revenue cycle management, including denial analysis, appeal generation, claims workflow automation, predictive analytics, and related features (the "Services"). The Services are intended exclusively for licensed healthcare organizations, providers, and billing professionals. Use by any other party is prohibited.
Account Registration and Security To access certain features, you must register for an account. You are solely responsible for:
Maintaining the confidentiality and security of your login credentials.
All activities occurring under your account.
Ensuring all users you authorize comply with these Terms.
You must promptly notify us of any unauthorized access or security breach. We reserve the right to suspend or terminate accounts for any violation of these Terms, suspected fraudulent activity, or at our sole discretion.
Subscription, Billing, and Cancellation
Access is provided on a per-seat subscription basis with fees as specified in your order or subscription plan.
All fees are non-refundable except as expressly required by applicable law.
Subscriptions auto-renew unless canceled before the end of the current billing cycle. Cancellation takes effect at the end of the current billing period.
We may modify pricing or features upon 30 days' prior notice (via email or in-Service notification). Continued use after changes constitutes acceptance.
Acceptable Use and Restrictions You agree not to (and not to permit others to):
Violate any applicable law, regulation (including HIPAA, False Claims Act, Anti-Kickback Statute, or other healthcare fraud/abuse laws), or third-party rights.
Upload, input, or process fraudulent, misleading, inaccurate, or fabricated claims, patient data, or other information.
Reverse engineer, decompile, disassemble, copy, modify, create derivative works of, or attempt to discover the source code of the Services.
Use the Services to develop, train, or support a competing product or service.
Attempt unauthorized access, scraping, data mining, or overload of the Services.
Use the Services in any manner that could interfere with, disrupt, or negatively impact others.
Violations may result in immediate suspension or termination without refund or notice.
Healthcare Compliance and AI Limitations 6.1 HIPAA and Business Associate Agreement (BAA) The Services may involve Protected Health Information (PHI). You may not upload, input, or process PHI unless you have first executed a separate Business Associate Agreement (BAA) with InvisaClaim. Without an executed BAA, you warrant that no PHI will be provided to the Services. We reserve the right to reject or remove any PHI submitted without a BAA.
6.2 No Professional Advice The Services provide informational and automation tools only. They do not constitute medical advice, legal advice, billing/coding advice, diagnosis, treatment recommendations, or guaranteed outcomes. All outputs (including AI-generated appeals, analyses, codes, or predictions) are preliminary and for informational purposes only.
6.3 AI-Specific Disclaimers AI outputs may contain errors, omissions, inaccuracies, hallucinations, biases, or incomplete information due to limitations in training data, algorithms, or inputs. Outputs are generated automatically and may not reflect current regulations, payer policies, or best practices. You must independently verify, review, and validate all outputs before submission to payers, use in patient care, or any other action. You assume full and sole responsibility for all use of, reliance on, or submission of any AI-generated content, including any resulting claim denials, audits, overpayments, penalties, or liabilities.
Intellectual Property All rights, title, and interest in the Services, including software, AI models, algorithms, designs, trademarks, and content, are owned exclusively by InvisaClaim or its licensors. We grant you a limited, non-exclusive, non-transferable license to use the Services solely for your internal healthcare revenue cycle purposes during your active subscription.
You retain ownership of your uploaded data ("Your Data"). You grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and analyze Your Data as necessary to provide, maintain, improve, and support the Services (including aggregated/anonymized use for model enhancement, unless prohibited by your BAA).
Data Storage, Retention, Deletion, and Security 8.1 We use third-party cloud providers and subprocessors for data storage and AI processing. While we employ commercially reasonable technical, administrative, and physical safeguards, we do not guarantee absolute security, uninterrupted availability, or permanent storage/recoverability of data.
8.2 You are solely responsible for maintaining independent backups of all Your Data, exporting records as needed, and ensuring compliance with record-retention laws.
8.3 Upon subscription cancellation or termination (for any reason):
Access ends at the billing period's close (or immediately if terminated for cause).
We may retain Your Data for up to thirty (30) days to allow export.
8.4 After the 30-day period, Your Data may be permanently deleted without further notice or liability.
8.5 We have no obligation to store, maintain, back up, or return Your Data beyond the 30-day post-termination window. To the maximum extent permitted by law, we disclaim all liability for any data loss, corruption, deletion, unavailability, or resulting damages.
Confidentiality Each party will protect the other's confidential information consistent with our Privacy Policy and any BAA. This obligation survives termination.
Disclaimers THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, OR RESULTS FROM USE. WE DO NOT WARRANT: uninterrupted operation, error-free performance, specific payment outcomes, claim approvals, regulatory compliance of outputs, or freedom from viruses/malware.
Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW:
IN NO EVENT WILL INVISACLAIM BE LIABLE FOR ANY LOST PROFITS, REVENUE, DATA, GOODWILL, BUSINESS INTERRUPTION, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, EVEN IF ADVISED OF THEIR POSSIBILITY.
OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
The above limitations apply regardless of legal theory (contract, tort, strict liability, etc.).
Indemnification You agree to indemnify, defend, and hold harmless InvisaClaim, its officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs (including reasonable attorneys' fees) arising from: (a) Your Data; (b) your use of the Services or any outputs; (c) your violation of these Terms, laws, or third-party rights; or (d) your healthcare billing practices.
Termination We may suspend or terminate your access immediately, with or without cause or notice. Sections concerning IP, disclaimers, liability, indemnification, governing law, and data deletion survive termination.
Governing Law and Dispute Resolution These Terms are governed by Florida law, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively by binding arbitration in Boca Raton, Florida, under the then-current Commercial Arbitration Rules of the American Arbitration Association. The arbitrator's award is final and enforceable in any court of competent jurisdiction.
YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR CONSOLIDATED PROCEEDING. If any part of this arbitration provision is unenforceable, the remainder remains in effect.
Changes to Terms We may update these Terms at any time. We will provide notice of material changes (via email or in-Service posting). Continued use after the effective date constitutes acceptance.
General Provisions
These Terms constitute the entire agreement and supersede prior agreements.
If any provision is held invalid, the remainder remains enforceable.
No waiver of any breach is a waiver of any subsequent breach.
We may assign these Terms; you may not without our consent.
Neither party is liable for delays due to force majeure events.
Contact Information InvisaClaim LLC 1200 N Federal Hwy, Suite 300 Boca Raton, FL 33432 Email: legal@invisaclaim.com Website: www.invisaclaim.com